Base de Conhecimento de Gestão Comercial de Saneamento

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		<td class="col0">@lightblue:<b>Azul: Chatbot</b></td><td class="col1">⇒</td><td class="col2">@orange:<b>Laranja: interação do usuário</b>.</td><td class="col3">⇒</td><td class="col4">@lightgrey:<b>Cinza: observação interna</b>.</td><td class="col5">⇒</td><td class="col6">&lt;color green><b>Verde: Link mudança de fluxo</b>&lt;/color></td><td class="col7">⇒</td><td class="col8">@yellow:<b>Amarelo: $$$$</b></td>
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<h1>Consultar Pagamento</h1>
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		<td class="col0">@orange:<b>Consultar Pagamento</b>.</td><td class="col1">OU→</td><td class="col2">@lightgrey:<b>Em vez de escolher no Menu usuário digita <a href="/doku.php?id=postgres:boto-nlp:interacao:consultar-pagamentos" class="wikilink1" title="postgres:boto-nlp:interacao:consultar-pagamentos" data-wiki-id="postgres:boto-nlp:interacao:consultar-pagamentos">AQUI</a></b></td>
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		<td class="col0">@lightblue:Digite sua matrícula.</td>
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		<td class="col0">@orange:<b>Digita matrícula</b></td>
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		<td class="col0">@lightblue:Digite seu <b>CPF</b> ou <b>CNPJ</b>.</td><td class="col1">OU→</td><td class="col2">@lightblue:<b><a href="/doku.php?id=postgres:boto-nlp:consultarpg:matricula" class="wikilink1" title="postgres:boto-nlp:consultarpg:matricula" data-wiki-id="postgres:boto-nlp:consultarpg:matricula">Matrícula inválida</a></b></td>
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		<td class="col0">@orange:<b>Digita CPF/CNPJ</b></td>
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		<td class="col0">@lightblue:Qual o ano do pagamento?</td><td class="col1">OU→</td><td class="col2">@lightblue:<b><a href="/doku.php?id=postgres:boto-nlp:consultarpg:nao" class="wikilink1" title="postgres:boto-nlp:consultarpg:nao" data-wiki-id="postgres:boto-nlp:consultarpg:nao">Não encontrei...</a></b></td><td class="col3">OU→</td><td class="col4">@lightblue:<b><a href="/doku.php?id=postgres:boto-nlp:consultarpg:um_pg" class="wikilink1" title="postgres:boto-nlp:consultarpg:um_pg" data-wiki-id="postgres:boto-nlp:consultarpg:um_pg">Só encontrei um pagamento</a></b></td><td class="col5">OU→</td><td class="col6">@lightblue:<b><a href="/doku.php?id=postgres:boto-nlp:consultarpg:cpf" class="wikilink1" title="postgres:boto-nlp:consultarpg:cpf" data-wiki-id="postgres:boto-nlp:consultarpg:cpf">CPF ou CNPJ incorreto. Verifique se você digitou corretamente e tente novamente</a></b></td>
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		<td class="col0">@lightblue:2019</td><td class="col1">→</td><td class="col2">@lightblue:2018</td><td class="col3">→</td><td class="col4">@lightblue:2017</td><td class="col5">→</td><td class="col6">@lightblue:2016</td><td class="col7">→</td><td class="col8">@lightblue:2015</td><td class="col9">→</td><td class="col10">@lightblue:2014</td><td class="col11">→</td><td class="col12">@lightblue:2013</td>
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		<td class="col0">@orange:<b>2019</b></td>
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		<td class="col0">@lightblue:Qual o mês do pagamento?</td>
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		<td class="col0">@lightblue:10/2019</td><td class="col1">→</td><td class="col2">@lightblue:09/2019</td><td class="col3">→</td><td class="col4">@lightblue:08/2019</td><td class="col5">→</td><td class="col6">@lightblue:07/2019</td>
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		<td class="col0">@lightblue:06/2019</td><td class="col1">→</td><td class="col2">@lightblue:05/2019</td><td class="col3">→</td><td class="col4">@lightblue:04/2019</td><td class="col5">→</td><td class="col6">@lightblue:03/2019</td><td class="col7">→</td><td class="col8">@lightblue:02/2019</td><td class="col9">→</td><td class="col10">@lightblue:01/2019</td>
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		<td class="col0">@orange:<b>10/2019</b></td>
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		<td class="col0">@yellow: <img src="/lib/images/smileys/exclaim.svg" class="icon smiley" alt=":!:" /> <b>Final de Ciclo Registrado.</b></td>
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		<td class="col0">@lightblue:Então, o pagamento de 10/2019, no valor de R$ 206,19, foi realizado em 12 de Março de 2019 e o arrecadador foi a CAIXA ECONOMICA FEDERAL.</td><td class="col1">OU→</td><td class="col2">@lightblue:<b><a href="/doku.php?id=postgres:boto-nlp:consultarpg:duplo" class="wikilink1" title="postgres:boto-nlp:consultarpg:duplo" data-wiki-id="postgres:boto-nlp:consultarpg:duplo">Há uma inconsistência identificada neste pagamento. Entre em contato conosco pelo telefone para saber qual é</a></b></td>
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		<td class="col0">@lightblue:Precisa de um comprovante de endereço? O PDF não terá código de barras.</td>
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		<td class="col0">@lightblue:<b>Não</b></td><td class="col1">→</td><td class="col2">@lightblue:<b>Sim</b></td>
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		<td class="col0">@orange:<b>Não</b></td><td class="col1">→</td><td class="col2">@orange:<b><a href="/doku.php?id=postgres:boto-nlp:consultarpg:comprovante" class="wikilink1" title="postgres:boto-nlp:consultarpg:comprovante" data-wiki-id="postgres:boto-nlp:consultarpg:comprovante">Sim</a></b></td>
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		<td class="col0">@lightblue:Você precisa de algo mais? Se sim, deseja continuar:</td>
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		<td class="col0">@lightblue:Com o mesmo imóvel</td><td class="col1">→</td><td class="col2">@lightblue:Com outro imóvel</td><td class="col3">→</td><td class="col4">@lightblue:Sair</td>
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		<td class="col0">@orange:<b><a href="/doku.php?id=postgres:boto-nlp:retorno" class="wikilink1" title="postgres:boto-nlp:retorno" data-wiki-id="postgres:boto-nlp:retorno">Com o mesmo imóvel</a></b></td><td class="col1">→</td><td class="col2">@orange:<b><a href="/doku.php?id=postgres:boto-nlp:retorno" class="wikilink1" title="postgres:boto-nlp:retorno" data-wiki-id="postgres:boto-nlp:retorno">Com outro imóvel</a></b></td>
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		<td class="col0">@orange:<b>Sair</b></td>
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		<td class="col0">@lightblue:Deixe sua avaliação, escolhendo abaixo:</td>
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		<td class="col0">@orange:<b>Usuário escolhe de 1 a 5</b>.</td>
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		<td class="col0">@orange:<b><a href="/doku.php?id=postgres:boto-nlp:pesquisa:1" class="wikilink1" title="postgres:boto-nlp:pesquisa:1" data-wiki-id="postgres:boto-nlp:pesquisa:1">Até 3 (muito ruim, ruim, razoável) veja o fluxo AQUI</a></b></td><td class="col1">→</td><td class="col2">@orange:<b><a href="/doku.php?id=postgres:boto-nlp:pesquisa:2" class="wikilink1" title="postgres:boto-nlp:pesquisa:2" data-wiki-id="postgres:boto-nlp:pesquisa:2">De 4 a 5 (bom, excelente) veja o fluxo AQUI</a></b></td>
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<h2>Vídeos</h2>
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<b><a href="/doku.php?id=treinamentos:livre:video-aulas:consultar_pg" class="wikilink1" title="treinamentos:livre:video-aulas:consultar_pg" data-wiki-id="treinamentos:livre:video-aulas:consultar_pg">Consultar Pagamento</a></b>
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Clique <b><a href="/doku.php?id=postgres:boto-nlp" class="wikilink1" title="postgres:boto-nlp" data-wiki-id="postgres:boto-nlp">AQUI</a></b> para retornar.
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~~ODT~~
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